BI Developer – Legal Operations

Reporting to: Head of Law Strategy and Operations

Department name: Legal Operations

Location: Romania

Who We Are – MassMutual Romania

MassMutual Romania – in partnership with MassMutual in the United States – will help shape a culture of innovation and to create the digital products and technology solutions that help people secure their future and protect the ones they love.

Positioning MassMutual for its next 20 million customers and remaining innovative in a digital-first world led to the creation of MassMutual Romania in 2020. With offices in Bucharest and Cluj, MassMutual Romania was established to build an in-house team with expertise in application development and support, quality assurance and data science.

For 170 years, MassMutual has put its customers at the heart of what it does by providing holistic financial solutions, guidance, and education on their terms. Its long-term strategy helps ensure that policyowners and their loved ones can rely on them to be there when they need them most.

If this vision excites you, we are seeking a Cloud Engineer to become a MassMutual Romania team member. This is a great opportunity to be a part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be one of the most important enablers to our success and you can be a part of it.

The Opportunity

The MassMutual Legal Ops team is seeking a Business Analytics Consultant with a focus on Tableau Reporting and Development. The primary focus of this position is to mold data in an accessible way for the Law Department, enabling individuals to make actionable and strategic data-driven decisions.

Job Description

This Business Analytics Consultant will be a critical member of the budding reporting and analytics team which continues to have growing responsibilities to support the Law Department’s digital enablement. The Law Department has a blend of numeric and text-based data– and we are looking for a creative individual to further help us harness our data’s full potential. In addition, this individual may support broader initiatives, strategic projects, request for innovative data solutions and structuring raw data to help transform the Law Department’s digital landscape.

Meet the team 

The MassMutual Legal Ops team is a dedicated group of seven professionals who essentially “run the business” of the Law Department.  We take our jobs seriously, but don’t take ourselves too seriously.  We work hard, respect and support one another and have fun along the way. Recognition and appreciation are in our team’s DNA.

Our Purpose: Build, develop and maintain capabilities that enable the MassMutual Law Department to continue to deliver world class legal advice, counsel, and business partnership to their clients.

Our Vision: To be sought after thought partners and trusted advisors to the Law Department team and beyond.

Our Strategy: Lead by example, anticipate needs, plan for the future, and partner with our clients every day.

Responsibilities:

• Leverage BI tools such as Tableau, SQL, MicroStrategy, Alteryx to perform data integration, data visualization, analytics, and report development using best practices with intuitive user experience;
• Gather, interpret, and analyze business requirements and use cases, develop concepts/mock-ups via iterative practices, and design reporting solutions (dashboards, scorecards, etc) that meet use cases/requirements, as well as achieve ease of usability and self-service capabilities;
• Create documentation and technical specifications for reporting solutions, develop procedures/standard work, support readiness/training activities to end users;
• Perform routine maintenance support, and troubleshoot reported issues as well as determine root causes, and implement counter measures;
• Understand and optimize dataflows and develop intuitive data organization standards;
• Be self-supportive in collaborating with peers to effectively deliver a robust solution for the business;
• Act as a champion for analytics capabilities by communicating their benefits and how they can be implemented and leveraged across the organization.

Requirements:

The Minimum Qualifications

• 5+ years designing, managing, and driving the development of complex reports and dashboards leveraging Tableau and other BI tools;
• Have understanding of Structured Query Language (SQL), experience writing complex SQL queries, 4+ years of experience with relational database concepts, SQL queries, Views, and Stored Procedures and experience translating business needs into data visualization the enable decision-making and analysis;
• Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization.

The Ideal Qualifications

• Strong understanding of data, data projects, reporting/analytics organizations, and applicable support methodologies;
• Knowledge of data governance and data management technologies and methodologies utilizing data cataloging tools (such as Alation);
• Ability to apply technical and business knowledge across multiple Law department business functions;
• Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product;
• Influence design & architecture inclusive of technical (non-functional) requirements;
• Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations;
• Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications;
• Ability to quickly learn new technologies and platforms.

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