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Business Analyst (Haven Tech)

Cluj-Napoca, Romania & Bucharest, Romania Technology Job ID R15467

Who We Are – MassMutual Romania

MassMutual Romania – in partnership with MassMutual in the United States – will help shape a culture of innovation and to create the digital products and technology solutions that help people secure their future and protect the ones they love. Positioning MassMutual for its next 20 million customers and remaining innovative in a digital-first world led to the creation of MassMutual Romania in 2020. With offices in Bucharest and Cluj, MassMutual Romania was established to build an in-house team with expertise in application development and support, quality assurance and data science. For 170 years, MassMutual has put its customers at the heart of what it does by providing holistic financial solutions, guidance, and education on their terms. Its long-term strategy helps ensure that policyowners and their loved ones can rely on them to be there when they need them most. If this vision excites you, come join us and become a MassMutual Romania team member. This is a great opportunity to be part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be one of the most important enablers to our success and you can be a part of it.

The Opportunity

Do you want to be part of a team that encourages your growth, supports your ambitions, and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual Romania, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. If this sounds like a fit, come join our team.

As a Business Analyst employed at MassMutual Romania and working exclusively for the Haven Technologies business group, you will be responsible for helping to build the administrative software platform for our current and future clients.

As a key member of our team, you will collaborate with product owners and managers, engineers, data strategy experts, and other stakeholders to shape and enhance our platform. Your primary goal will be to ensure that development teams have the necessary information and guidance to build a robust platform that effectively serves our clients' life insurance products.

Responsibilities:

  • Manage a roadmap: capture work from a wide range of inputs, understand and prioritize this work so your team is always working on the most impactful projects or features.
  • Gather a deep understanding of the features and products that you’re building through research and regular interaction with stakeholders; help define the requirements for the team.
  • Perform backlog grooming, sprint planning, and retrospectives.
  • Coordinate production issues and resolution, including across multiple teams.
  • Own and maintain the quality of the product areas your team is responsible for; deliver software in every release.

Requirements:

  • BS/BA required.
  • 2-5 years of experience as a business analyst or product owner
  • Experience in an agile environment and scrum framework.
  • Clear and concise written communication skills with demonstrated ability to summarize large, complex, and conflicting data.
  • Strong project management skills including driving alignment, planning resources, managing milestones, and being responsible for overall project success.
  • Entrepreneurial minded and driven self-starter with the ability to learn on the job.
  • Collaborative and a team player
  • Intellectually curious, proactively seeks to learn new things and drive improvements.

Preferred:

  • Experience in the life insurance of fintech space is a plus.

Apply

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About MassMutual®

MassMutual Romania – in partnership with MassMutual in the United States – will help shape a culture of innovation and create the digital products and technology solutions that help people secure their future and protect the ones they love.

Positioning MassMutual for its next 20 million customers and remaining innovative in a digital-first world led to the creation of MassMutual Romania in 2020. With offices in Bucharest and Cluj, MassMutual Romania was established to build an in-house team with expertise in application development and support, quality assurance and data science.

For more than 170 years, MassMutual has put its customers at the heart of what it does by providing holistic financial solutions, guidance, and education on their terms. Its long-term strategy helps ensure that policyowners and their loved ones can rely on them to be there when they need them most.

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