QA Engineer

Reporting to: Head of Subsidiaries

Department name: UPT (Underwriting Platform Technologies)

Location: Romania (Bucharest or Cluj-Napoca)

Job Description

As a QA Engineer employed at MassMutual Romania and working exclusively for the UPT business group, you will be responsible for executing the testing of our advanced insurance applications and platform.

You will need to learn and understand our product at a detailed level and coordinate with developers and the product team to execute the primary QA tasks.

If this vision excites you, we are seeking a QA Engineer to become a MassMutual Romania team member. This is a great opportunity to be a part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be paramount, and you can be a part of this important work. 

MassMutual Romania, with offices in Bucharest and Cluj, was established to build an in-house team with expertise in application development, support, and quality assurance to support MassMutual in creating digital products and technology solutions. We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique.  

Our diverse team is comprised of smart, collaborative people who think big, execute quickly, and don't take themselves too seriously. If you're creative, professional, and kind, we'd love to hear from you.  

Responsibilities

• Be accountable for moderately complex products as the primary automation QA.

• Review development stories and help define and document the right test criteria and cases.

• Work with product or project managers to establish timing and ensure timely completion of QA deliverables.

• Execute, and maintain manual tests and tests data.

• Communicate with developers and product managers on specific issues.

• Analyze and debug issues and collaborate with developers to ensure root cause is identified.

• Provide input into prioritization and resolution of issues.

• Document test results with all necessary detail

• Maintain QA guidelines and process documentation.

• Provide input into and help implement improved or more efficient QA processes.

• Work in close collaboration with product, developers, and other QA members to produce high quality products and release on time.

• Deploy and troubleshoot local, sandbox, and/or CI/CD environments to enable testing.  

• Maintain testing framework(s) as needed.

• Automate back-end, API, front-end, and other test cases in a complex multi-product, multi-services environment using tools such as Playwright or by writing code in our inhouse testing framework.

• Create tools to run automated tests at pre-set times automatically or at code merge.

• Create reporting for automated test results.

• Note: This role entails a mix of manual and automation work, with manual being the minority (10%-30%)

Requirements

• Demonstrable proficiency with a modern programming language, for example, JavaScript (preferred), Java, TypeScript, Python, C++, etc.

• Playwright Experience

• Ability and willingness to investigate code bases outside one’s direct responsibility to identify potential failure points.

• Demonstrable experience with the Agile methodology and frequent releases

• Demonstrable experience in multi-platform testing (desktop, tablet, mobile) and multi-browser testing

• Demonstrable experience with quality assurance metrics and reporting

• Hands on experience in automated testing and framework creation

• Familiarity with CI/CD concepts (GitLab/GitHub) and best practices including build and source control automation tools Jenkins and Git

• Demonstrable proficiency with SQL queries

• Minimum 3-4 years QA or developer experience on web applications in multi-application production environments

• Hands-on experience writing, running, and maintaining automated tests.

• Demonstrable experience with at least one form of testing, for example, regression testing, ad hoc testing, feature testing, security testing, user interface testing, integration testing, performance testing, and/or user acceptance testing, etc.

• Strong understanding of AWS services, including but not limited to Event Bridge, Step Functions, S3, and Lambdas.

• Bachelor’s degree in computer science or a related field

• Excellent communication skills, both oral and written

• Strong problem solving and root cause analysis skills.

Who We Are – MassMutual Romania

MassMutual Romania is a technology partner of MassMutual, a leading financial services company in the U.S., with a more than 170-year legacy. Established in 2020, the Romanian company is building an in-house team passionate about technology and innovation. We have expertise in software development, data science, and a wide range of technologies. With offices in Bucharest and Cluj, and team members across the country, MassMutual Romania develops technological solutions that help MassMutual deepen its digital capabilities and accelerate its growth in a digital-first world.