Mutual Opportunities

QA Engineer
Cluj-Napoca, Romania & Bucharest, Romania
MassMutual Romania has been named Top Employer for 2023 by the Undelucram.ro platform in the IT&C industry and also ranked second place as Top Employer of the year for the general market
Overview
MassMutual Romania is a technology partner of MassMutual, a leading financial services company in the U.S., with a legacy of more than 170 years. Established in 2020, the Romanian company is building an in-house team passionate about technology and innovation. We have expertise in software development, data science and a wide range of technologies. With offices in Bucharest and Cluj, and team members across the country, MassMutual Romania develops technological solutions that help MassMutual accelerate its digital capabilities and enable it for the next stage of growth in the digital-first world.


“As an employer of choice, MassMutual Romania has a distinction from other IT companies. We are an exciting, ambitious tech company backed by a financial services company with a heavyweight legacy. We are constantly taking calculated risks to evolve to the next stage in our journey, never forgetting to have fun and bring our passion to the table. Our biggest asset is our people, a group of highly driven individuals who thrive in a positive culture where they can always rely on each other to come together as one team.”
Job Description
Reporting to: Head of Subsidiaries
Department name: UPT (Underwriting Platform Technologies)
Location: Romania (Bucharest or Cluj-Napoca)
Job Description
As a QA Engineer employed at MassMutual Romania and working exclusively for the UPT business group, you will be responsible for executing the testing of our advanced insurance applications and platform.
You will need to learn and understand our product at a detailed level and coordinate with developers and the product team to execute the primary QA tasks.
If this vision excites you, we are seeking a QA Engineer to become a MassMutual Romania team member. This is a great opportunity to be a part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be paramount, and you can be a part of this important work.
MassMutual Romania, with offices in Bucharest and Cluj, was established to build an in-house team with expertise in application development, support, and quality assurance to support MassMutual in creating digital products and technology solutions. We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique.
Our diverse team is comprised of smart, collaborative people who think big, execute quickly, and don't take themselves too seriously. If you're creative, professional, and kind, we'd love to hear from you.
Responsibilities
Be accountable for moderately complex products as the primary automation QA.
Review development stories and help define and document the right test criteria and cases.
Work with product or project managers to establish timing and ensure timely completion of QA deliverables.
Execute, and maintain manual tests and tests data.
Communicate with developers and product managers on specific issues.
Analyze and debug issues and collaborate with developers to ensure root cause is identified.
Provide input into prioritization and resolution of issues.
Document test results with all necessary detail
Maintain QA guidelines and process documentation.
Provide input into and help implement improved or more efficient QA processes.
Work in close collaboration with product, developers, and other QA members to produce high quality products and release on time.
Deploy and troubleshoot local, sandbox, and/or CI/CD environments to enable testing.
Maintain testing framework(s) as needed.
Automate back-end, API, front-end, and other test cases in a complex multi-product, multi-services environment using tools such as Playwright or by writing code in our inhouse testing framework.
Create tools to run automated tests at pre-set times automatically or at code merge.
Create reporting for automated test results.
Note: This role entails a mix of manual and automation work, with manual being the minority (10%-30%)
Requirements
Demonstrable proficiency with a modern programming language, for example, JavaScript (preferred), Java, TypeScript, Python, C++, etc.
Playwright Experience
Ability and willingness to investigate code bases outside one’s direct responsibility to identify potential failure points.
Demonstrable experience with the Agile methodology and frequent releases
Demonstrable experience in multi-platform testing (desktop, tablet, mobile) and multi-browser testing
Demonstrable experience with quality assurance metrics and reporting
Hands on experience in automated testing and framework creation
Familiarity with CI/CD concepts (GitLab/GitHub) and best practices including build and source control automation tools Jenkins and Git
Demonstrable proficiency with SQL queries
Minimum 3-4 years QA or developer experience on web applications in multi-application production environments
Hands-on experience writing, running, and maintaining automated tests.
Demonstrable experience with at least one form of testing, for example, regression testing, ad hoc testing, feature testing, security testing, user interface testing, integration testing, performance testing, and/or user acceptance testing, etc.
Strong understanding of AWS services, including but not limited to Event Bridge, Step Functions, S3, and Lambdas.
Bachelor’s degree in computer science or a related field
Excellent communication skills, both oral and written
Strong problem solving and root cause analysis skills.
Who We Are – MassMutual Romania
MassMutual Romania is a technology partner of MassMutual, a leading financial services company in the U.S., with a more than 170-year legacy. Established in 2020, the Romanian company is building an in-house team passionate about technology and innovation. We have expertise in software development, data science, and a wide range of technologies. With offices in Bucharest and Cluj, and team members across the country, MassMutual Romania develops technological solutions that help MassMutual deepen its digital capabilities and accelerate its growth in a digital-first world.
MassMutual Romania will accept applications on an ongoing basis until such time as a candidate has been offered employment.
Success Profile
What makes a successful QA Engineer at MassMutual Romania? Check out the traits we’re looking for to see if you have the right mix.
- Trustworthy
- Analytical
- Collaborative
- Curious
- Open-minded
- Adaptable
Hiring Process
Explore
Click 'Available Opportunities' and find a position that aligns with your experience and goals.
Apply
Click the “apply” button on the top of the page, complete the application, and you will receive an e-mail confirmation. Our recruiters will carefully consider your resume and reach out to you if it's a match.
Screen
Meet with our designated recruiter on a call. You will learn about MassMutual Romania and share more details about yourself and your career goals.
Interview
Meet the hiring manager and one or more members of your future team. Be prepared as this discussion may serve as a technical evaluation of your skills. Ask questions and gather project insight directly from the team. This may take some scheduling effort, but our recruiters will be in constant communication.
Offer
If all goes well, a recruiter will call you to present our offer in detail. You will receive an outlined offer document via e-mail to review and sign. Congratulations!
Hire
If you accept our offer, our recruitment and HR Admin teams will walk you through the necessary steps for employment. We will all be so excited to welcome you to our community!

Award-Winning Culture
- We are better together - At MassMutual Romania, we are building an inclusive culture that actively pursues diversity at all levels of the organization.
- You will help people everyday - Your work will help our customers secure their futures and protect the ones they love. We do this by developing technological solutions that help MassMutual accelerate its digital capabilities and enable it for the next stage of growth in the digital-first world.
- Your growth is our investment - We support our employees by providing resources, tools and a culture that values their contributions.
- Your integrity is valued here - Doing the right thing is at the forefront of who we are. We rely on one another and strive to deliver value for our employees, customers and our future.

How We Work
In MassMutual Romania we value professional and personal development. You are empowered to take ownership of your career progression, be curious, and explore our learning opportunities. Access our learning platforms, pursue trainings and certifications to broaden your skills and advance your career.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community.
Explore some of our offerings below.
Explore our Romania Locations
Bucharest
Located at the heart of the technical university campus, our office in Bucharest benefits from a state of the art architectural concept, designed to provide everyone with a breathtaking view from the 15th floor of the Orhideea Tower. Flooded with natural light and with the benefit of two large open areas, sharing ideas and collaborating with your peers to drive performance will be at the heart of our culture. Quick and convenient access from Grozavesti subway station allows our location to be reachable within 15 minutes from all major hotspots in town. You can indulge yourself with delicious morning coffee in our cafeteria, or you could take a well deserved break in our game room, fitted with a Playstation4, ping-pong table, foosball table and a darts target.
Take a virtual tour of the Bucharest Office
MassMutual Global Business Services Romania SRL
Orhideea Towers, 15th Floor, 15A
Orhideelor Street, District 6, Bucharest
Romania
Directions




Cluj
A short stroll away from Cluj’s old town, our office is located in the newly built Record Park and enjoys natural light on the entire perimeter. With a breath of fresh air coming in every 4 meters, those creative minds will find everything they need in a modern space, fitted with the latest office design apparel. We work hard and we play even harder, in our fun corner, where you will always find the latest FIFA installment on PS4, a foosball table, ping pong table and a darts target. Quick access from “21 December 1989” boulevard makes it very easy to find us.
Take a virtual tour of the Cluj Office
MassMutual Global Business Services Romania SRL
Record Park, 1st Floor,
26 Onisifor Ghibu Street, Cluj-Napoca
Romania
Directions




Why MassMutual Romania?
Raul
UX Design
Sonia
Product Owner
Andreea
Product Owner
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