Office Coordinator (Cluj)

Who We Are – MassMutual Romania

MassMutual Romania – in partnership with MassMutual in the United States – will help shape a culture of innovation and to create the digital products and technology solutions that help people secure their future and protect the ones they love. Positioning MassMutual for its next 20 million customers and remaining innovative in a digital-first world led to the creation of MassMutual Romania in 2020. With offices in Bucharest and Cluj, MassMutual Romania was established to build an in-house team with expertise in application development and support, quality assurance and data science. For 170 years, MassMutual has put its customers at the heart of what it does by providing holistic financial solutions, guidance, and education on their terms. Its long-term strategy helps ensure that policyowners and their loved ones can rely on them to be there when they need them most. If this vision excites you, come join us and become a MassMutual Romania team member. This is a great opportunity to be part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be one of the most important enablers to our success and you can be a part of it.

The Opportunity

Do you want to be part of a team that encourages your growth, supports your ambitions, and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual Romania, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. If this sounds like a fit, come join our team.

The Office Coordinator will work from our Cluj office while collaborating with the Global MassMutual teams and provide support in operations area. The person who will join this role will report to a local manager based in Romania.

As an Office Coordinator, the ideal candidate will set-up general office operations and company culture events for our exciting IT company. Experience providing administrative support with regard to office management issues and projects is required, thriving in a fast-paced and collaborative environment. The Office Coordinator is expected to have excellent communication (written and verbal) skills, and to be comfortable working independently with minimal supervision

If this vision excites you, we are seeking an Office Coordinator to become a MassMutual Romania team member. This is a great opportunity to be a part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be paramount, and you can be a part of this important work.

Responsibilities

• Organize office operations by purchasing and maintaining office equipment and supplies
• Prepare necessary arrangements for office activity (office supplies, stationery, etc.)
• Liaise with facility management vendors, including cleaning, catering and security service
• Maintaining the relationship with the landlord, and providing employees and visitors with access in the building (access badges, parking, etc.)
• Manage contract and price negotiations with office vendors, service providers and office lease
• Helping to set the culture by organizing and coordinating all company’s events, including team buildings, winter parties, celebration parties, etc.
• Offering support for Employer Branding team’s events
• Organize a flow for visitors and make sure all necessary arrangements are being handled
• Handles travel management for employees, including but not limited to accommodation
• reservations, plain tickets, AmCham, US Visa applications, etc.
• Responsible with the emergency response plan, including Health & Safety representative
• Responsible on the documentation for Customs imports/exports
• First point of contact for employees on diverse operational inquiries.

Requirements

• Bachelor’s Degree
• Minimum 5 years of relevant experience in a multinational company
• Familiarity with the tech industry is considered an advantage
• English & Romanian proficient speaker
• Outgoing personality, very likeable, organized and willing to handle the difficult tasks thrown at them on a daily basis
• Intermediate knowledge of Microsoft Office Suite (e.g. Word, Excel, Power Point, especially calendar management within Microsoft Outlook) required
• Proactive with a can-do attitude that offers contributing ideas to better help the team
• Ability to maintain confidentiality of company information.
• The new Office coordinator should be available on site 80% of the time (4 days/week)

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