Business Analyst
Cluj-Napoca, Romania & Bucharest, Romania Technology Job ID R16708Who We Are – MassMutual Romania
MassMutual Romania – in partnership with MassMutual in the United States – will help shape a culture of innovation and to create the digital products and technology solutions that help people secure their future and protect the ones they love. Positioning MassMutual for its next 20 million customers and remaining innovative in a digital-first world led to the creation of MassMutual Romania in 2020. With offices in Bucharest and Cluj, MassMutual Romania was established to build an in-house team with expertise in application development and support, quality assurance and data science. For 170 years, MassMutual has put its customers at the heart of what it does by providing holistic financial solutions, guidance, and education on their terms. Its long-term strategy helps ensure that policyowners and their loved ones can rely on them to be there when they need them most. If this vision excites you, come join us and become a MassMutual Romania team member. This is a great opportunity to be part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be one of the most important enablers to our success and you can be a part of it.
The Opportunity
Do you want to be part of a team that encourages your growth, supports your ambitions, and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual Romania, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. If this sounds like a fit, come join our team.
We’re looking for an experiencedBusiness Analyst to join the New Business and Underwriting Technology team at MassMutual Romania. In this position, you will support key initiatives impacting our digital transformation and work we do with strategic vendors and services.
The ideal candidate will have a strong background in the financial services industry and building technology solutions. In this role, you will be responsible for eliciting and documenting business requirements, understanding technical dependencies, and helping to envision creative solutions to both business and technical challenges. Candidate must be agile, collaborative and possess excellent written, verbal, and communication skills.
If this vision excites you, we are seeking a Business Analyst to become a MassMutual Romania team member. This is a great opportunity to be a part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be paramount, and you can be a part of this important work.
Responsibilities:
Seasoned individual capable of handling broad scope projects and can work independently on multiple project tasks. This includes leading business analysis across multiple parallel initiatives and working on multiple projects simultaneously.
Proficient in defining business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements. This includes the ability to facilitate requirements gather sessions and document business system requirements and use cases and lead other Business Analysts.
Works very closely with both business and technical stakeholders and seeks opportunities to improve the way we operate business.
Assist other team members with understanding the business requirements and provides business analysts on the team with mentorship and coaching.
Participate in all phases of project planning, development and testing and collaborates with business people, project managers and solution architects.
Lead analysis of business processes, procedures, data and rules
May provide oversight of overall quality of work product
Negotiate and influence requirements direction
Lead/consult on escalated support issues and root cause analysis
Requirements:
Bachelor’s degree or equivalent work experience
5+ years of Business Analyst experience
Previous experience with financial services products, technology, or insurance
Preferred:
Experience with both Waterfall and Agile methodologies
Previous experience with financial services products or insurance
Perform requirements management planning for large scale projects
Proficient in technical writing
Testing skills
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About MassMutual®
MassMutual Romania is a technology partner of MassMutual, a leading financial services company in the U.S., with a legacy of more than 170 years. Established in 2020, the Romanian company is building an in-house team passionate about technology and innovation. We have expertise in software development, data science and a wide range of technologies. With offices in Bucharest and Cluj, and team members across the country, MassMutual Romania develops technological solutions that help MassMutual accelerate its digital capabilities and enable it for the next stage of growth in the digital-first world.