IT Project Manager

Who We Are – MassMutual Romania

MassMutual Romania – in partnership with MassMutual in the United States – will help shape a culture of innovation and to create the digital products and technology solutions that help people secure their future and protect the ones they love. Positioning MassMutual for its next 20 million customers and remaining innovative in a digital-first world led to the creation of MassMutual Romania in 2020. With offices in Bucharest and Cluj, MassMutual Romania was established to build an in-house team with expertise in application development and support, quality assurance and data science. For 170 years, MassMutual has put its customers at the heart of what it does by providing holistic financial solutions, guidance, and education on their terms. Its long-term strategy helps ensure that policyowners and their loved ones can rely on them to be there when they need them most. If this vision excites you, come join us and become a MassMutual Romania team member. This is a great opportunity to be part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be one of the most important enablers to our success and you can be a part of it.

The Opportunity

Do you want to be part of a team that encourages your growth, supports your ambitions, and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual Romania, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. If this sounds like a fit, come join our team.

Reporting to: Head of Strategic Delivery & Transformation

Department name: Strategic Delivery & Transformation

Location: Romania (Bucharest or Cluj-Napoca)

Job Description

The ideal candidate will know how to manage project lifecycles: Waterfall, Agile or mixes, have the ability to work with some ambiguity and is excellent at overall project management. It is essential that you like working with people, they like working with you, and you are able to communicate clearly and effectively with the project team. You will have background and knowledge in setting up PMO framework, capturing and reporting on project KPIs, incorporate continuous improvements to lead to a mature delivery organization.

If you enjoy working across multiple teams and enjoy the opportunity to drive delivery best practices and standards- we'd love to talk to you!

If this vision excites you, we are seeking an IT Project Manager to become a MassMutual Romania team member. This is a great opportunity to be a part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be paramount, and you can be a part of this important work.

Responsibilities

• Setup, and monitor PM processes across the project portfolio to ensure consistency and enable visibility.

• Advise on and influence PM standards for projects, and oversee other PMO operators as well as contribute to and establish the implementation and continuous improvement strategies

• Define PM standards, including core processes, artifacts, templates, and tools; advise project teams on applicability of use based on project profile specifics 

• Create processes to facilitate resource demand and capacity management processes and project portfolio.

• Drive reporting and communications across Product and Operations Technology project portfolio, including regular updates for senior and executive management, as well as tracking and monitoring of progress against key performance indicators.

• Establish budget and financial management practice for Strategic Delivery & Transformation Team

• Enable project portfolio governance processes under Strategic Delivery & Transformation leadership.

• Work independently and with management on high visibility, divisional/cross-divisional complex projects

• Sought as a key resource for resolution of unique or complex technical and/or business problems

• The successful candidate typically has 8+ years of related experience in delivering fast paced, complex projects.

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines

• Drive team to effective decision making when needed, depicting multiple options for how to progress with the project (leveraging RAPID decision-making model)

• Communicating with executives or the board to keep the project aligned with their goals (leading Steering Committees, key stakeholder engagement discussions)

• Work with team to adhere or adjust schedules and targets on the project as needed for the project change through standards such as project rebase lining and change control.

• Oversees the planning and implementation of an entire project through budgeting, discipline forecasting, working with vendors, and planning the project release.

Requirements

• Bachelor’s degree

• 6+ years’ of IT project management experience

• 3+ years’ of IT program management experience

• 2+ years’ of Agile project delivery experience

• Knowledge of PPM tool – can be an advantage

• Experience with software delivery lifecycle (SDLC) processes

• Experience with JIRA/AGILE

• Ability to manage a matrixed, cross functional teams

• Significant IT/technical or insurance industry background

• Experience with managing vendor delivery and vendor relationships

• Outstanding written and verbal communication and interpersonal skills

• Highly organization, collaborative individual

• Comfortable working in ambiguity, capable of establishing and growing functions and teams from the ground up

• An action-oriented, driven, entrepreneurial mindset

• Ability to work with all levels and facets of an organization.

• Ability to negotiate and resolve conflicts, critical thinking and problem-solving skillset

Preferred Qualifications:

• Proven experience as technical PM
• Knowledge of PPM Clarity tool
• PMP (Project Management Professional) (Preferred)
• Previous experience working for an insurance or financial firm
• Experience partnering with both business stakeholders and technical implementation teams.

Who We Are – MassMutual Romania

MassMutual Romania is a technology partner of MassMutual, a leading financial services company in the U.S., with a more than 170-year legacy. Established in 2020, the Romanian company is building an in-house team passionate about technology and innovation. We have expertise in software development, data science, and a wide range of technologies. With offices in Bucharest and Cluj, and team members across the country, MassMutual Romania develops technological solutions that help MassMutual deepen its digital capabilities and accelerate its growth in a digital-first world.

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