QA Engineer - HavenTech

Who We Are – MassMutual Romania

MassMutual Romania – in partnership with MassMutual in the United States – will help shape a culture of innovation and to create the digital products and technology solutions that help people secure their future and protect the ones they love. Positioning MassMutual for its next 20 million customers and remaining innovative in a digital-first world led to the creation of MassMutual Romania in 2020. With offices in Bucharest and Cluj, MassMutual Romania was established to build an in-house team with expertise in application development and support, quality assurance and data science. For 170 years, MassMutual has put its customers at the heart of what it does by providing holistic financial solutions, guidance, and education on their terms. Its long-term strategy helps ensure that policyowners and their loved ones can rely on them to be there when they need them most. If this vision excites you, come join us and become a MassMutual Romania team member. This is a great opportunity to be part of the transformational journey at MassMutual Romania. As we continue to grow our business and look for new ways to engage with customers, technology will be one of the most important enablers to our success and you can be a part of it.

The Opportunity

Do you want to be part of a team that encourages your growth, supports your ambitions, and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual Romania, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. If this sounds like a fit, come join our team.

MassMutual Romania, with offices in Bucharest and Cluj, was established to build an in-house team with expertise in application development, support, and quality assurance to support MassMutual and its affiliates, including Haven Tech, in creating digital products and technology solutions. 

Haven Tech is an insurtech innovator at MassMutual that offers a new way to get life insurance online that's actually simple. We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique.

Our diverse team is comprised of smart, collaborative people who think big, execute quickly, and don't take themselves too seriously. If you're creative, professional, and kind, we'd love to hear from you.

Job Description

As a QA Engineer employed at MassMutual Romania and working exclusively for the Haven Tech business group, you will be responsible for executing the testing of our advanced insurance applications and platform.

You will need to learn and understand our product at a detailed level and coordinate with developers and the product team to execute the primary QA tasks.

Responsibilities:

• Be accountable for moderately complex products as the primary automation QA.

• Review development stories and help define and document the right test criteria and cases.

• Work with product or project managers to establish timing and ensure timely completion of QA deliverables.

• Execute, and maintain manual tests and tests data.

• Communicate with developers and product managers on specific issues.

• Analyze and debug issues and collaborate with developers to ensure root cause is identified.

• Provide input into prioritization and resolution of issues.

• Document test results with all necessary detail

• Maintain QA guidelines and process documentation.

• Provide input into and help implement improved or more efficient QA processes.

• Work in close collaboration with product, developers, and other QA members to produce high quality products and release on time.

• Deploy and troubleshoot local, sandbox, and/or CI/CD environments to enable testing.

• Maintain testing framework(s) as needed.

• Automate back-end, API, front-end, and other test cases in a complex multi-product, multi-services environment using tools such as Selenium Protractor or by writing code in our inhouse testing framework.

• Create tools to run automated tests at pre-set times automatically or at code merge.

• Create reporting for automated test results.

• Note: This role entails a mix of manual and automation work, with manual being the minority (10%30%).

Requirements:

• Bachelor’s degree in computer science or a related field

• Excellent communication skills, both oral and written

• Strong problem solving and root cause analysis skills.

• Demonstrable proficiency with a modern programming language, for example, JavaScript (preferred), Java, TypeScript, Python, C++, etc.

Preferred: 

• Selenium Protractor Experience

• Ability and willingness to look into code bases outside one’s direct responsibility to identify potential failure points.

• Demonstrable experience with the Agile methodology and frequent releases

• Demonstrable experience in multi-platform testing (desktop, tablet, mobile) and multi-browser testing

• Demonstrable experience with quality assurance metrics and reporting

• Hands on experience in automated testing and framework creation

• Familiarity with CI/CD concepts and best practices including build and source control automation tools Jenkins and Git

• Demonstrable proficiency with SQL queries

• Minimum 2 years’ QA or developer experience on web applications in multi-application production environments

• Hands-on experience writing, running, and maintaining automated tests.

• Demonstrable experience with at least one form of testing, for example, regression testing, ad hoc testing, feature testing, security testing, user interface testing, integration testing, performance testing, and/or user acceptance testing, etc.